Getting things ready…
This page explains how Drew’s Pet Care handles information you share when asking about or arranging pet care, or when asking about software projects.
Care requests include your contact details, city or ZIP, requested dates, and a short description of your pets. Contact messages and future sitter interest forms collect the information shown on those forms. Software inquiries collect your name, email, the service you’re interested in, and your message. Please do not send door codes, medical records, or payment details.
I use your information to respond personally, check availability, and discuss care. Software inquiries are used only to reply about the project you asked about. Sitter information is used only for possible future opportunities. I do not sell your information.
Requests and inquiries, including software inquiries, are emailed to Drew and a confirmation is sent to you through Resend. A short request summary may also be sent to Drew’s phone through Twilio. These text alerts go to Drew, not to you. When database storage is configured, a copy is kept in Neon. Vercel hosts the website. There are no customer accounts or online checkout in the request flow.
Existing invoices and custom payments use Stripe’s hosted checkout. Stripe processes your payment details. After a successful payment, a short summary with the amount and your name or email may be sent to Drew’s phone through Twilio. The site stores payment and text delivery identifiers to prevent duplicate alerts. Payment does not confirm a booking.
Optional analytics measure page visits and form submissions. Form contents are not included in analytics events. Basic request limits help protect the forms from spam.
We retain request and care records while needed for providing services, handling questions, and maintaining business records. You can request access, correction, or deletion by contacting Drew. Some records may need to be retained for payment, dispute, or other applicable recordkeeping needs. Software inquiries are kept only as long as needed to discuss the project. Sitter applications may be kept for future consideration; you can ask to withdraw them.
Use the contact page for privacy questions or requests. We may ask you to verify your identity before discussing private records. This policy will be updated if how we handle information changes.